Accessibility Statement

Last updated: July 2026

At JillyFil Official Website, we want everyone to be able to access product information, understand the formula, and complete a purchase without barriers — whether they're using a screen reader, keyboard navigation, voice control, or any other assistive technology.

Our Accessibility Standard

We aim to meet WCAG 2.1 Level AA across jillyfil.com. In practical terms, this means:

• All meaningful images have descriptive alt text; purely decorative images have empty alt attributes so screen readers skip them without confusion.
• Text and background color combinations maintain sufficient contrast ratios across every page and section.
• Interactive elements — navigation menus, FAQ accordions, buy buttons — can be reached and activated using keyboard controls alone.
• Page structure uses proper heading hierarchy and ARIA landmarks so screen readers can navigate content in a logical order.
• Layouts remain functional and readable when zoomed to 200% or when a user's system font size is increased significantly.
• Form fields in the order process include clear labels and error messages.

Continuous Improvement

Accessibility is not a one-time project. As we update and expand jillyfil.com, we review new additions against the same WCAG 2.1 AA standard. User feedback is the most reliable way we find gaps — if something isn't working for you, we want to know about it.

Reporting An Issue

If you encounter any barrier on jillyfil.com — a page element that doesn't work with your screen reader, a form that can't be completed by keyboard, or any other accessibility problem — please let us know. The most helpful reports include:

• The URL of the page where you experienced the issue
• A description of what happened and what you expected to happen
• The assistive technology, browser, and operating system you were using

We treat every accessibility report seriously and aim to respond within 2 business days. Issues that block users from browsing, understanding the product, or completing checkout are treated as top priority.

Third-Party Components

Some elements of jillyfil.com — including the checkout process — are powered by third-party platforms rather than our own code. We choose providers with established accessibility practices, but their internal implementation is beyond our direct control. If you encounter a barrier in a third-party component, flag it and we'll work with the vendor to resolve it or offer you an alternative path.